Terms & conditions

Required Rental Qualifications

Driver(s) personal qualification

Each driver must present a driving licence (both parts in the case of a 2 part UK driving licence) in her / his name valid in the country (driving licences in characters not readable in the country of rental must be accompanied by an International Driving Licence) held for a minimum period of time depending on local legislation or conditions; s(he) must also meet the age requirements in force in that country for the vehicle category considered.

Financial qualification

The payment of the estimated rental charges and of the possible charges resulting from damage to or loss of the rented vehicle must be warranted at time of rental.

• Credit cards are accepted in the limits authorised by the credit card company ; please note that certain cards are not represented in every country.
• Cash / cheques : only the lowest vehicle categories may be rented against cash or cheque payment ; an additional reference is required and a deposit covering the estimated rental charges and the accident / theft excess has to be paid in advance.

Protections

The application of the following protections is subject to a number of conditions:

• Damage (bodily injury or property) caused to third parties : Insurance coverage of the above risks is included in the rates . The level of coverage provided depends on local legislation and markets. Personal Accident Insurance (PAI): This optional cover is available in most of the network and is particularly recommended for the driver, who would not be covered by the rental vehicle's Third Party Liability policy for Death or Permanent Disability occurring as a result of an accident s(he) causes herself/himself. Damage to or loss of the rental vehicle: CDW/CDI (Collision Damage Waiver or Collision Damage Insurance) - LDW/LDI (Loss and Damage Waiver or Loss and Damage Insurance) - TW/TI (Theft Waiver or Theft Insurance)
• Unless UK Van Rental is able to recover the cost of its damages from an identified liable Third Party, the renter/driver is liable for all damages to or loss of the vehicle occurring during the course of the rental. This liability can generally be waived against payment of a fixed charge per rental day. It should, however, be noted that for those renters who have taken out such protection, a residual non-waivable amount will be applied in the event of damage to or loss of the vehicle.

Vehicules - Fuel - Maintenance

• All types of vehicles may not be available at all stations; advance reservations are therefore recommended.
• Most of our rates do not include fuel. Vehicles are supplied with a full tank of fuel and our customer must pay for any fuel missing at the end of a rental.
• Normal maintenance, oil and lubrication are included in the rates. Incurred roadside expenses which have been approved by a UK Van Rental station will be refunded upon presentation of the original receipts.

Restrictions of Use

We recommend to check at time of reservation or at the start of rental the countries to which the vehicle may not be taken.